No Products in the Cart
All domestic and international orders are processed and handed off to carriers within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive an automated email notification with tracking information as soon as your order has shipped.
Please note: Order processing time is separate from carrier transit time. During fraud screening holds or sales promotions, additional processing time may occasionally occur.
We ship domestic orders via major third-party carriers, including USPS, FedEx, and UPS. Shipping charges for your order are calculated based on package size, weight, and carrier rates:
|
Shipping Service |
Estimated Transit Time |
Cost / Threshold |
|
Standard Domestic Shipping |
3–5 business days |
Calculated at checkout |
|
Free Shipping Option (U.S. Lower 48) |
3–7 business days |
FREE on retail orders over $149.99 (subtotal before taxes) |
|
Expedited / Air Shipping |
1–3 business days |
Calculated at checkout |
Free Shipping Exclusions: Free domestic shipping applies exclusively to U.S. retail orders with a subtotal over $149.99 delivering within the lower 48 contiguous states. Excessively large or bulky items are excluded from free shipping.
Transit Time Disclaimer: Estimated transit times are provided by third-party carriers and are not guaranteed. We are not liable for transit delays caused by weather, carrier disruptions, or incorrect address entries.
To protect high-value orders against theft or misplacement:
Automatic Signature Request: All domestic orders with a subtotal exceeding $300.00 automatically require a recipient signature upon delivery.
Waiving the Signature Requirement: If you wish to remove the signature requirement, you must add a request in the order comments at checkout and email/call us prior to shipment.
Signature Waiver Liability: By requesting to remove the delivery signature, you assume full responsibility for the package and release [Your Store Name] from all liability for missing, lost, or stolen packages once carrier tracking shows the item as delivered.
We ship internationally to select destination countries. All international shipments are subject to the following rules:
Estimated Delivery Time: Typically 7–21 business days depending on the destination country and local customs clearance.
Customs Duties, Import Taxes, & VAT: International orders may be subject to local import duties, customs taxes, GST, or VAT levied by the destination country once the shipment arrives. steadygarage.com is not responsible for these fees; all import charges are the sole responsibility of the customer.
Vehicle & Regulatory Compatibility: All parts sold are designed specifically for U.S. vehicle models. International buyers are responsible for verifying part compatibility with foreign bike models and ensuring compliance with local transport laws prior to purchase.
Customs Declarations: We are required by federal law to state accurate package values on customs forms. Packages will not be marked as "Gifts."
Incorrect Addresses: If a package is returned to us due to an incorrect address entered at checkout, a refund for the items will only be granted once the package is safely returned to our facility. Original shipping fees are non-refundable.
Refused Customs/Deliveries: If an international shipment is refused or returned due to unpaid import duties, missing recipient contact info, or customs issues, any return shipping expenses charged to us by the carrier will be deducted from your item refund.
Once your order ships, please allow 24 hours for tracking details to update on the carrier portal. If you have not received your shipment within 7 business days of receiving your shipping confirmation email (for domestic orders), please contact us with your name and order number:
Email: support@steadygarage.com
Phone: 626-575-7497
Mailing Address: 861 Meridian St. Duarte, CA 91733 USA
